Operationalizing
Your Expertise With AI
You already know how to do the work. The problem is that the knowledge lives in your head, so every recap, report, proposal, and assessment gets rebuilt from scratch by the only person who can do it. This session is about moving that expertise into something that can run without you sitting at the keyboard — and doing it with the tools you already pay for.
How To Use This Page
Read this firstThis page does two jobs. During the session it's what we follow together. Afterward it's the manual — every prompt is here, every exercise can be redone alone, and everything you type into it is saved in your browser so you can come back mid-thought.
To Know
What Tool Does What
The rule that ends the guessing"Which AI is better" is the wrong question. The right one is what job each tool holds, so you stop opening whichever tab is already up and hoping.
| Tool | Its Job | Why That One |
|---|---|---|
| Claude | Voice-sensitive, document-heavy, reusable work | Skills. You teach it your standards once and it applies them every time without re-explaining. |
| ChatGPT | Fast generative volume | Outreach variants, invitations, brainstorm passes — where speed beats polish and voice matters less. |
| SavvySuite AI Studio | Anything that touches the CRM | Builds apps and assessments that write back to the contact record instead of producing a document. |
| Fathom | Capture only | One recording, one transcript, one place everything else pulls from. |
| ClickUp | Where work and reusable assets live | The index. If you can't find what you built, you rebuild it. |
If you're paying for an outside app builder while SavvySuite AI Studio does the same job inside the platform that already holds your contacts, that's two tools with one job. The app gets rebuilt where the data already lives, and one subscription goes away. Ask this question about every tool on your list.
Your Turn
3 minutesWrite a one-line job description for each tool you pay for. If a tool has no job, or two tools have the same one, you just found money.
Stop Starting From Scratch
Skills, instructions, and reusable intelligenceThere's a difference between asking AI to do something and teaching AI how you do something. The first one you repeat forever. The second one you build once.
Most people live in the first mode without knowing the second exists. They write a great prompt, get a great result, close the window, and write it again next week slightly worse.
A Good Skill
Everything below is something you've already done well and will do again. Each one is a skill waiting to be written: your writing voice, session recaps, executive summaries, client reports, proposals, training follow-up, intake summaries, scope documents.
I'm going to give you a piece of work I created and was happy with. I want you to reverse-engineer it into a reusable skill so I can produce this same quality of output again with different client information, without re-explaining myself every time. Analyze what I give you and identify: the purpose this output serves and who reads it, what inputs are required to produce it, the structure and section order, the voice and tone rules that make it sound like me, the standards that separate a good version from a weak one, what should never appear in it, and the format and length. Then write it as a skill: a short description of when to use it, the inputs it needs, step-by-step instructions for producing the output, the quality standards it must meet, and one example of what good looks like. Ask me questions about anything you had to guess at before you finalize it. Here is the work: [PASTE YOUR WORK HERE]
Here is a skill I've been using, and here's a recent output from it that wasn't quite right. Tell me which specific instruction in the skill allowed that output, then rewrite only that part. Don't rebuild the whole skill. Show me the before and after of what you changed and explain why it fixes the problem. THE SKILL: [PASTE SKILL] THE OUTPUT THAT MISSED: [PASTE OUTPUT] WHAT WAS WRONG WITH IT: [ONE OR TWO SENTENCES]
Your Turn — Build Your First Skill
5 minutes- Find a recap, summary, or report you wrote and were happy with.
- Copy Prompt 2A above and paste it into Claude.
- Paste your work where it says to.
- Answer whatever it asks you.
- Save what comes back as a Skill in Claude.
Recording To Client Deliverable
The chain that kills manual recap workOne recording produces four things for three different readers. The mistake is writing each one separately from memory. The move is extracting once, then shaping that extraction for each audience.
Yours
Here is a transcript from a client session. Extract and organize the following, using only what's actually in the transcript — do not infer or fill gaps: Decisions made, and who made them. Insights or realizations the client reached. Recommendations I gave. Commitments — who agreed to do what, by when, including mine. Open questions left unresolved. Anything flagged as sensitive or confidential. Note anything ambiguous rather than guessing at it. TRANSCRIPT: [PASTE]
Using the extraction above, write a session recap addressed directly to the client. Open with what we covered in one or two sentences. Move to what they worked through and arrived at, in their language where possible. State their commitments and mine clearly, with dates. Close with what happens before we meet next. Write to them, not about them. No corporate filler, no motivational language, no summary headers. Reflect their own words back where they said something that mattered. Keep it under 400 words.
Now write a version for the sponsor who is paying for this engagement, not the participant. Report themes, patterns, and progress against the engagement's stated goals. Include nothing the participant shared in confidence — no personal disclosures, no specific admissions, nothing that identifies a struggle as belonging to that individual. If the sponsor should be aware of something I need to raise with them directly rather than in writing, flag it to me separately at the end. Keep it under 250 words.
Write the follow-up email that sends with this recap. Warm, brief, professional. Confirm the next session date, name the one thing they're focused on before then, and nothing else. Under 100 words.
Build me a skill for writing client session recaps. WHO READS IT: [CLIENT / SPONSOR / BOTH] INPUTS IT NEEDS: [TRANSCRIPT, PRIOR RECAPS, ENGAGEMENT GOALS] STRUCTURE: [YOUR SECTION ORDER] VOICE RULES: [HOW YOU WRITE — SENTENCE LENGTH, WHAT YOU NEVER SAY] LENGTH: [WORD COUNT] NEVER INCLUDE: [CONFIDENTIAL CATEGORIES, JARGON, ANYTHING ELSE] GOOD LOOKS LIKE: [PASTE YOUR BEST EXAMPLE] Write it so I can hand it a transcript and get a recap that needs no reformatting.
Your Turn
2 minutesPull a transcript from a recent call. Run Prompt 3A only — just the extraction. Don't write the recap yet. Watch how fast the raw material appears.
Build An Assessment That Feeds Your CRM
Scored, branded, and connectedAI Studio builds apps from a description. You write what you want in plain language and it produces a working web app — which means an assessment is no longer a development project, it's a paragraph.
The reason it belongs inside SavvySuite rather than a document: results become contact records. A score lands on the contact, a tag fires, and follow-up runs on its own.
The build prompt below produces a Performance Management Health Check: twelve questions, three categories, scored one to five, with lead capture and a CRM connection. Paste it into a new AI Studio project exactly as written and it builds.
Build me a web-based assessment called the Performance Management Health Check. It should look professional and work well on mobile. STRUCTURE A welcome screen explaining the assessment takes about four minutes and evaluates how well their organization's performance management system is actually working. Then 12 questions, one per screen with a progress indicator. Then a lead capture screen collecting first name, last name, work email, company name, and job title. Then a results screen. QUESTIONS — each answered on a 1 to 5 scale where 1 is Strongly Disagree and 5 is Strongly Agree. Category 1 — Clarity of Expectations 1. Every employee can describe what success in their role looks like without checking a document. 2. Performance expectations are set in writing before the period being evaluated, not during it. 3. Managers across our organization define "good performance" in roughly the same way. 4. When someone's role changes, their performance expectations are formally updated. Category 2 — Feedback and Coaching Cadence 5. Employees receive performance feedback on a predictable schedule, not only when something goes wrong. 6. Managers are trained and confident in delivering difficult feedback. 7. Feedback conversations are documented consistently across managers. 8. Employees would say they know where they stand right now. Category 3 — Accountability and Documentation 9. Performance concerns are documented at the time they occur, not reconstructed later. 10. Two employees with similar performance issues would be handled consistently by different managers. 11. Our documentation would hold up if a termination decision were challenged. 12. Performance decisions — promotions, raises, discipline — can be traced back to documented evidence. SCORING Each category scores out of 20. Total out of 60. Show all three category scores and the total on the results screen. CATEGORY BANDS 4-9 Fragile — this area is running on individual managers' instincts rather than a system. Risk is high and inconsistency is likely already visible. 10-15 Developing — the foundation exists but isn't applied consistently. Results depend on who the manager is. 16-20 Established — this area functions as a system. Focus shifts from building to maintaining. OVERALL BANDS 12-27 Significant exposure. 28-43 Functional but inconsistent. 44-60 Strong foundation. RESULTS SCREEN Show the total, the three category scores visually, the interpretation for each category, and name the lowest-scoring category as the priority area. End with a button to book a consultation. CRM CONNECTION On submission, POST the results as JSON to a webhook URL I will provide. Include first name, last name, email, company, job title, the three category scores, the total score, and the overall band name. DESIGN Clean and professional. Deep teal and white, generous spacing, large readable type.
Build me a web-based assessment called [NAME]. Professional, mobile-friendly. Welcome screen explaining it takes about [X] minutes and evaluates [WHAT IT MEASURES]. Then [N] questions, one per screen with a progress indicator. Then lead capture for first name, last name, work email, company, job title. Then results. Questions on a 1 to 5 scale, Strongly Disagree to Strongly Agree, grouped as: Category 1 — [NAME] [FOUR STATEMENTS] Category 2 — [NAME] [FOUR STATEMENTS] Category 3 — [NAME] [FOUR STATEMENTS] SCORING: each category out of [X], total out of [Y]. CATEGORY BANDS [LOW RANGE] [WHAT IT MEANS] [MID RANGE] [WHAT IT MEANS] [HIGH RANGE] [WHAT IT MEANS] OVERALL BANDS: [RANGES AND MEANINGS] RESULTS SCREEN: total, category scores visually, interpretation per category, lowest category named as the priority. Button to book a consultation. CRM CONNECTION: POST results as JSON to a webhook I'll provide — contact details, category scores, total, band name. DESIGN: [COLORS], one question per screen, progress indicator.
I've built an assessment with a category called [CATEGORY NAME] measuring [WHAT IT MEASURES]. I need interpretation language for three score bands: low, middle, and high. For each band, write two to three sentences that name what's actually happening operationally at that level, name the specific risk or cost it creates, and point toward what changes it — without prescribing the solution, because that's the conversation I want to have with them. Write to the reader directly. No jargon, no motivational language, no softening. These are senior leaders who will respect being told the truth. Here are the four statements in this category: [PASTE THE FOUR STATEMENTS]
- In SavvySuite, create custom fields on the contact record for each category score, the total, and the band name.
- Create an inbound webhook in a new workflow. Copy the URL it gives you.
- Paste that URL into your AI Studio app where the build prompt says to.
- Submit a test. Map each incoming value to the matching custom field.
- Add a tag based on the band, and let that tag trigger the follow-up you want.
Your Turn
5 minutes- Open a new project in AI Studio.
- Paste Prompt 4A exactly as written and let it build.
- Take the assessment yourself and look at the results screen.
- Then rewrite one category's interpretation language in your own voice.
A Recurring Event System
Built once, rerun with three swapped fieldsAnything you intend to run repeatedly — a roundtable, a workshop, a quarterly session — should be built as a system with swappable inputs, not a campaign you rebuild each time. The difference between those two is about six hours per event.
ChatGPT Handles
- Ideal participant profile
- Outreach sequence
- Invitation variants
SavvySuite Handles
- Registration form
- Confirmations and reminders
- Tagging and list building
Claude Handles
- Pre-event briefing
- Post-event summary
- Follow-up and insight recap
People Skip
I run invitation-only executive roundtables for senior leaders. The next one is on [TOPIC]. Define the ideal participant: title and seniority, company size and type, what they're currently dealing with that makes this topic urgent, what they'd want from a room like this, and what would make them decline. Then give me five screening signals I can look for on LinkedIn that suggest someone is a fit, and three that suggest they aren't.
Write a three-message LinkedIn sequence inviting someone matching this profile to an executive roundtable on [TOPIC], held [DATE]. Message one: connection request, under 200 characters, references something specific about them, no pitch. Message two: sent after they connect. The invitation — what the room is, who's in it, why them. Under 150 words. Message three: one follow-up a week later. Brief, no pressure, gives them an easy no. Peer to peer, not marketing. No exclamation points, no hype, no "I'd love to pick your brain."
Here's my base invitation: [PASTE MESSAGE TWO FROM 5B] I'm sending it to these people: [NAME, TITLE, COMPANY, AND ONE SPECIFIC DETAIL FOR EACH] Rewrite it once per person. Keep the structure and the offer identical. Change only the opening line so it references their specific situation. Don't flatter, and don't overreach on what you know about them.
Here are the registration responses for my roundtable on [TOPIC]: [PASTE RESPONSES] Build me a briefing: Who's in the room, by name, title, and company. The themes that appear across multiple responses. The two or three tensions where people clearly disagree — that's where the good conversation is. Anyone whose situation is unusual enough that I should be careful how I frame things. Five questions to open with, ordered so the room warms up before it gets honest. Flag anyone who indicated something they'd rather not discuss publicly.
Here's the transcript from my roundtable on [TOPIC]: [PASTE] Produce four things: 1. A summary of themes and the strongest insights, attributed by role rather than by name. 2. A follow-up email to attendees with the summary and one specific thing worth acting on this week. 3. An insight recap I can publish publicly — no names, no companies, no identifying details. 4. A short private note to me flagging which attendees showed signals worth a direct follow-up, and why.
What's the biggest challenge you're facing in [TOPIC AREA] right now? What would make this session worth your time? How many people do you have responsibility for? What have you already tried that didn't work? Is there anything you'd rather not discuss in a group setting?
Your Turn
3 minutesRun Prompt 5A for an event you're actually planning. Read the profile it gives you and notice whether it matches who you've been inviting.
Sales Calls And Proposals
Prepared before, drafted afterTwo halves. Before the call, whatever you already know about the prospect becomes a prep brief. After the call, the transcript becomes scope and proposal language that drops into your existing templates.
The outcome worth naming: you stop writing proposals from a blank document, and you stop walking into calls trying to invent good questions in real time.
Here's what I know about a prospect before our call: [PASTE APPLICATION, INTAKE FORM, LINKEDIN PROFILE, EMAIL THREAD — WHATEVER YOU HAVE] Build me a prep brief: What they said their problem is, and what it's more likely to actually be. Which of my services this points toward, and which would be wrong for them. Eight diagnostic questions in the order I should ask them, moving from situation to impact to cost. What they'll probably push back on, and what's behind each objection. What I should be listening for that would change my recommendation. Two things I should not assume. Be direct about where the information is thin and I'll be guessing.
Here's the transcript from a discovery call: [PASTE] Produce: A one-paragraph statement of their situation in their own language — close enough that they'd read it and feel understood. The engagement I should recommend, and why that one. Scope: what's included, stated specifically. Exclusions: what's explicitly not included, so it doesn't get assumed in later. Deliverables with a realistic timeline. The three biggest risks to this engagement succeeding. Proposal language for the situation and approach sections. If anything in the call suggests they aren't a fit, say so before you write any of it.
Build me a skill for drafting proposals. MY SERVICES AND WHAT EACH INCLUDES: [LIST] MY STANDARD INCLUSIONS: [WHAT EVERY ENGAGEMENT CARRIES] MY STANDARD EXCLUSIONS: [WHAT NEVER GETS ASSUMED IN] PRICING STRUCTURE: [HOW YOU PRICE, WHAT CHANGES IT] PROPOSAL SECTIONS IN ORDER: [YOUR STRUCTURE] VOICE: [HOW YOU WRITE TO PROSPECTS] NEVER INCLUDE: [DISCOUNTING LANGUAGE, OVERPROMISING, ANYTHING ELSE] Input is a call transcript. Output is a draft proposal I only have to review, not write.
Your Turn
4 minutesRun Prompt 6A against a real prospect you're speaking with soon. Use whatever you already have — even just their LinkedIn and one email.
The Reuse Rule
So you stop rebuilding what you already builtHere's the pattern that eats the most time and gets noticed the least. You make something good. You don't write down how. Weeks later you need it again, can't find it, and rebuild a slightly worse version from memory.
Document exactly how we created this, including the inputs, the decision logic, the standards applied, the formatting, the output requirements, and the quality criteria. Turn that process into reusable instructions so I can reproduce this outcome with new client information. Then tell me what you had to guess at, so I can make those decisions explicit instead of leaving them to chance next time.
A reuse rule without a filing system just builds a faster junk drawer. One home, one naming pattern, one index. ClickUp holds the index — what it is, what it does, where it lives, when you last improved it.
| Asset | What It Produces | Where It Lives | Last Updated |
|---|---|---|---|
| Session Recap Skill | Client recap from a transcript | Claude — Skills | Date |
| Proposal Skill | Draft proposal from a call | Claude — Skills | Date |
| Assessment Build Prompt | Scored assessment app | ClickUp — Doc | Date |
Here's a task I'm about to start: [DESCRIBE IT] Here's the index of skills and assets I've already built: [PASTE YOUR INDEX] Tell me whether something on this list already covers it, partially covers it, or doesn't. If something partially covers it, tell me what to add rather than what to rebuild.
Your Turn
4 minutes- Pick something you built earlier in this session, or anything you've made recently that worked.
- Run Prompt 7A on it.
- Decide where it lives and what it's called.
- Add the row to your index.
Your Practice Plan
One build a week for four weeksNothing on this page matters if it stays on this page. One thing per week, in this order, because each one makes the next easier.
Week One · Your Recap Skill
Start hereWeek Two · Your Assessment
Builds on week oneWeek Three · Your Proposal Skill
Highest time returnWeek Four · Your Index
Makes the rest permanentReference
Glossary, platform notes, and what to keep out of AIYou handle information other people don't. Before anything goes into an AI tool, decide what belongs there.